THERE WILL BE NO HIDDEN COSTS, AND ANY EXTRA CHARGES WILL BE DISCUSSED

WITH THE CUSTOMER AND DETAILED WITHIN THE FINAL CONTRACT.

 

BEFORE ANY WORK IS UNDERTAKEN A DETAILED CUTOMER BREIF IS NEEDED AND A

PROJECT CONTRACT NEEDS TO BE SIGNED. THIS IS TO PROTECT THE CUSTOMER, AS

WELL AS OURSELVES, AGAINST ANY UNFORESEEN COSTS.

 

ALL OF OUR PACKAGES CAN BE TAILOR MADE TO SUIT BUDGET OR CONTENT NEEDS.

WE PRIDE OURSELVES ON OUR CUSTOMER CARE AND GOING THAT EXTRA MILE, SO

PLEASE FEEL FREE TO CONTACT US FOR ANY OF YOUR MEDIA AND DESIGN

REQUIREMENTS.

 

A FREE OF CHARGE CONSULTATION IS INCLUDED WITHIN ANY OF OUR PACKAGES.

 

MANTIS PRO MEDIA LIMITED HOLD THE COPYRIGHT TO ALL IMAGES & VIDEO

CONTENT PRODUCED. INCLUDED IN YOUR PACKAGE/S, WE GIVE THE CUSTOMER

FULL PERMISSION TO THE USE OF ALL CONTENT (EVENT / PROJECT SPECIFIC) FOR

SOCIAL MEDIA AND EDITORIAL PURPOSES, PROVIDED MANTIS PRO MEDIA LTD /

@MANTISPROMEDIA IS CREDITED / TAGGED FOR THE WORK.

 

ALL DESIGN WORK HAS FULL COPYRIGHT PERMISSION INCLUDED FOR USE OF THE

FINAL WORK/S PRODUCED.

 

IF YOU WOULD LIKE EXCLUSIVE RIGHTS TO THE COPYRIGHTED IMAGES AND/OR

EDITED VIDEO CONTENT, PLEASE STATE THIS BEFORE THE EVENT OR PROJECT, AS IT

WILL INCUR A CHARGE.

 

WE STORE RAW IMAGES & VIDEO CONTENT FOR 6 MONTHS, IF YOU WANT US TO

STORE YOUR FOOTAGE FOR LONGER (MAX 12 MONTHS) PLEASE STATE THIS IN YOUR

BRIEF, RAW FOOTAGE IS PERMANENTLY DELETED AFTER THIS PERIOD.

 

RETAINER CUSTOMERS - IT IS THE RESPONSIBILITY OF THE CUSTOMER TO USE ALL OF THERE RETAINER DAYS. ANY DAYS LEFT AFTER THE END DATE OF THIS RETAINER

WILL BE VOID.

 

MANTIS PRO MEDIA LIMITED IS A VAT REGISTERED COMPANY. THIS CHARGE IS THE

STANDARD RATE SET BY HMRC.

 

ALL INVOICES MUST BE PAYED WITHIN 30 DAYS OF INVOICE DATE.